Product Condition

Product Conditions


The part/ product is in new or like new condition. Either never used, or pulled from brand new equipment. 


The part/ product may have been previously used, yet was inspected, tested and restored to working conditions. Might have cosmetic blemishes.  Parts labeled -RB will have excessive wear.

New Generic

The part/ product is in new condition. New generics are not made by the original manufacturer but by a third-party company.

Your Satisfaction Is Guaranteed

We want you to be 100% happy with your purchase or your money back.*

90 Day Warranty

No need to worry when purchasing from us, we warranty all New products for 90 days (Refurbished Products have a 30 days warranty); if a product fails within 90 days of purchase we will replace it at our expense. **

30 Day (Hassle Free) Money Back

If you ordered the wrong part or need to return it for any reason, don't worry. Just send it back within 30 days of ship date to receive your money back. Shipping Charges are not refundable. No restocking fees on any purchase. *

Impact Computers policy is one of ongoing update and revision. We may revise and discontinue Products at any time without notice to you.

Impact Computers might ship Product that has the functionality and performance of the Product ordered, but changes between what is shipped and what is described in a specification sheet or catalog are possible.

All new Products are covered exclusively by Impact Computers Risk Free 90 Days Warranty (Refurbished Products have a 30 days warranty). No other manufacture Warranty applies.

If the ordered product is not on hand we might ship a an equivalent/ substitute/ replacement product in functionality (might be a different part number/ model/ brand or condition than the one displayed or ordered on the web site, on the phone or on the  invoice). If you require and exact part number with no substitutes of any kind call us to enquire availability.

If the equivalent/ substitute product does not satisfy your requirements a full refund will be issued including all shipping costs. **


All products sold by Impact Computers are refurbished unless otherwise specified on the product page. 

Please visit our page about Acceptance and Availability

*Some limitations apply to special order items, non stock items and international orders.

** Shipping and handling, duties, brokerage fees and return cost of the items are not refundable for international orders.



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